About the job

Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.

At Steadfast, we take pride in the diverse mix of individuals and skill sets within our organisation. Our team members collaborate across various business units to not only bolster our broker network but also to pioneer the innovative thinking, systems, and technologies that will propel the insurance sector into the future.

We are leaders of the general insurance broking and underwriting industry, and we lead from the front.

About the opportunity

The Head of Underwriting Technical Services is a pivotal role responsible for overseeing the implementation of underwriting strategies and ensuring adherence to technical standards within the organisation.  This role will ensure underwriting policies, guidelines, and risk assessment frameworks are robust, compliant, and aligned with business objectives. The position will work closely with key stakeholders to drive underwriting excellence, innovation, and risk management best practices.

Responsibilities

• Develop and implement underwriting strategies, policies, and frameworks.
• Actively help steer the underwriting portfolio to optimise returns for all stake holders and align with the company’s strategic goals and risk appetite.
• Provide technical underwriting expertise, leadership and training across all commercial product lines, ensuring consistency in risk assessment and pricing.
• Oversee the development and continuous improvement of underwriting guidelines and best practices.
• Engage with external stakeholders, including brokers, and regulators, to strengthen business relationships.
• Make strategic recommendations and identify innovative opportunities and risks.
• Lead and manage projects to develop and implement new or revised products, underwriting policies and procedures.

About you

• Bachelor’s degree (or equivalent) and minimum of 8-10 years of experience in underwriting, with at least 3-5 years in a managerial or leadership role.
• Strong technical underwriting expertise with a deep understanding of risk assessment, pricing, and policy wordings.
• Knowledge of regulatory and compliance requirements related to underwriting and insurance.
• Strategic mindset with the ability to balance risk and business objectives.
• Strong stakeholder management and communication skills, with the ability to influence at senior levels.
• Experience in handling complex underwriting cases and providing expert support to underwriters.
• Experience in managing relationships with key internal and external stakeholders and a proven track record of successfully implementing strategies and risk appetite changes.
• Experience in leading and managing operational transformation initiatives.
• Experience in developing new products to innovate and create cost-effective proposals.

Benefits

As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to:

• Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications.
• Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.
• An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, discounted gym membership, and confidential counselling.
• Discounts on travel, hotels, hire cars, electronic and vehicle packages through our various partners.
• Working in a vibrant and collegiate culture where you are a person, and your contribution is valued.

About us

Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes and culture.

We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast.

We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation.

We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change.

To apply

We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.