Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.

At Steadfast, we take pride in the diverse mix of individuals and skill sets within our organisation. Our team members collaborate across various business units to not only bolster our broker network but also to pioneer the innovative thinking, systems, and technologies that will propel the insurance sector into the future.

We are leaders of the general insurance broking and underwriting industry, and we lead from the front.

About the opportunity

We are seeking a highly analytical and commercially astute Operational Finance Manager with a strong background in financial planning and a deep understanding of business operations. This role is critical in developing and executing a structured approach to our Operating budgets and forecasting to mature our approach to investment.

This includes standardising a robust recharge model for operational discretionary spend and shared services, including Technology, Marketing, Legal and HR. The ideal candidate will play a key role in providing actionable insights that drive financial efficiency and strategic decision-making across the business.

Responsibilities

• Design, develop, and maintain advanced financial models to support operational forecasting, budgeting, and performance analysis across the Business.
• Partner with cost centre owners to understand discretionary spend, usage patterns, and forecasts to mature budget management.
• Work with management to define and implement new budget principles and thresholds to support a maturing cost discipline approach.
• Conduct monthly reports and quarterly trend analysis to provide insights into business performance against budget and forecast.
• Define, implement, and manage a recharge model for shared services (e.g., Technology, Marketing, Legal, HR services) to our key customer cohorts.
• Collaborate with IT, HR, Marketing, Legal and other departments to ensure recharge mechanisms supports the transparent and accurate usage of services.
• Ensure the accuracy and integrity of financial data, models, and reporting tools to support a modernisation of financial reporting.

Skills and Knowledge

• Minimum 5 years' experience in financial analysis, FP&A, or related finance roles with a strong focus on financial planning
• Proven track record in building and executing recharge/cost allocation models for shared services.
• Solid understanding of operational processes and cost drivers across multiple functions.
• Advanced proficiency in Excel and financial modelling; experience with financial planning systems is highly desirable.
• Strong business partnering and stakeholder management skills, with the ability to influence and drive change whist building a commercial mindset.
• Exceptional analytical, problem-solving, and communication skills.
• Experience working in complex organisations
• Influencing Skills: Demonstrated ability to work within cross-functional teams to deliver agreed outcomes.
• Financial Acumen: Strong understanding of budget management and cost optimisation

Benefits

As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to:

• Flexible working arrangements to help you balance work and home life.
• Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications.
• Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.
• An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, discounted gym membership, and confidential counselling.
• Discounts on travel, hotels, hire cars, electronic and vehicle packages through our various partners.
• Working in a vibrant and collegiate culture where you are a person, and your contribution is valued.

About us

Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes and culture.

We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast.

We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation.

We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change.

To apply

We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.