Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.

We are leaders of the general insurance broking and underwriting industry, and we lead from the front.

About the opportunity

As the Manager – Insurer Services at Steadfast Broker Services, you will play a strategic and relationship-driven role, partnering with insurer clients to deliver value through Professional Service Fee agreements. This position is ideal for someone with deep experience in the commercial (re)insurance industry and a passion for driving mutual success through collaboration and insight. 
 

We’re looking for someone who’s curious, energetic, and ready to take ownership — someone who’s not afraid to challenge the status quo and bring fresh thinking to the table.

Key Responsibilities:

• Dive deep into insurer strategies, products, and operations to uncover opportunities for alignment and growth.
• Lead and contribute to exciting projects that shape the future of insurer relationships.
• Collaborate across teams and with our broker network to deliver smart, data-driven solutions.
• Conduct market research and financial analysis to support strategic recommendations.
• Help prepare engaging interviews, reports, and presentations that influence decision-makers.
• Build strong, trusted relationships with insurer partners — and help them succeed.

Skills and Qualifications:

• Experience in commercial insurance — broking, underwriting, or strategy — with a hunger to grow.
• A natural connector with strong relationship-building skills and a collaborative mindset.
• Entrepreneurial spirit — you’re proactive, resourceful, and love solving problems.
• Confident communicator who can engage with senior stakeholders and bring ideas to life.
• Organised, detail-oriented, and able to juggle multiple priorities with ease.
• Comfortable with data — you know how to turn numbers into insights.

Benefits

As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to:

• Hybrid working arrangements to help you balance work and home life.
• Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications.
• Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.
• An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, and confidential counselling.
• Working in a vibrant and collegiate culture where you are a person, and your contribution is valued.

About us

We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast.

We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation.

We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change.

To apply

We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.