KEY RESPONSIBILITIES

• Serve as principal contact for Group companies in relation to payroll matters (i.e., new employees, terminations, part time hours for processing).
• Coordinate activities between businesses and existing external payroll services provider in relation to payroll processing on an agreed fortnightly and/or monthly basis.
• Calculate amounts owing on termination on an ad hoc basis as required by businesses.
• Process quarterly / annual bonus payments.
• Perform payroll tax and superannuation reconciliations.
• Handle child support processing and government paid parental leave.
• Assist in all levels of businesses with payroll enquiries while building strong relationships and educating employees and managers on relevant systems, processes, and other matters.
• Coordinate Workers' Compensation returns.
• Perform ad hoc payroll administrative duties as required.
• Ensure that a high level of customer service is provided to all internal and external clients.
• Assist Finance team on queries and reports.
• Contribute to the climate of active continuous improvement of processes, procedures, and systems.
• Work with the Payroll Manager and clients to take-on payroll processing.
• Understand pay codes, timing, reporting requirements, and other matters to standardize processes.
• Prepare and provide all relevant documentation to assist clients with the necessary change management within their business, as necessary.
• Assist manager in meeting transition timelines, prioritizing activities, and escalating issues, as necessary.
• Ensure client engagement and cooperation.
• Maintain and update documentation requirements (e.g. checklists, templates, manuals/procedures, process maps, KPI’s, dashboards, etc.) of the end-to-end functions and all related supporting functions.
• Apply knowledge of payroll rules and processes and of company policies in providing quality response to queries and issues.
• Handle other ad hoc deliverables, as necessary.