Steadfast Group is the largest general insurance broker network and the largest underwriting agency group in Australasia with growing operations internationally. We were founded on the belief that a network of brokers would be stronger together, and this idea has been the backbone of our culture ever since. We believe that none of us is as good as all of us.

At Steadfast, we take pride in the diverse mix of individuals and skill sets within our organisation. Our team members collaborate across various business units to not only bolster our broker network but also to pioneer the innovative thinking, systems, and technologies that will propel the insurance sector into the future.

We are leaders of the general insurance broking and underwriting industry, and we lead from the front.

About the opportunity

The Enterprise Project Management Office (EPMO) is the centre of excellence for Project Management across Steadfast Group, defining the controls and processes in place in order to prioritise Steadfast’s project portfolio, support the allocation of resources, coordinate activities across various business units, identify and manage interdependencies, drive effective governance and report and foster the understanding and adoption of the project governance and management lifecycle at all levels of the organisation.

This position works closely with colleagues from across the Group to proactively manage complex and concurrent projects. The role is responsible for end-to-end project delivery. This includes working with business stakeholders to understand business drivers and problems as they relate to strategy and guiding those stakeholders through a process of discovery and refinement to shape a considered project request. In addition to the effective shaping of delivery of individual project(s) and ensuring effective management of program and project interdependencies and identify opportunities for improvement. A customer-centric and service-oriented mindset enables the provision of meaningful outcomes for stakeholders.

Responsibilities

• Support the PMO practice by leading projects effectively to ensure a culture of continuous improvement
• Provide Technologies and Business teams with oversight and governance of the respective project(s)
• Work collaboratively with Technologies and Business leaders to prioritise and manage project(s)
• Provide project reporting to Portfolio and business leaders that articulates project status, identifies key risks and dependencies, provides insight, and facilitates decision making
• Provide support and advice on project governance and foster the understanding and adoption of the project governance & management lifecycle at all levels of the organisation
• Support the implementation of frameworks and guidelines that promote value-driven delivery
• Support resource and capacity management for business and technology projects with Technologies and Business team members
• Mentor and coach team members to operate within the frameworks and guidelines to grow capability and work with them to continually improve the ways of working
• Ensure the success of the delivery teams by collaborating to remove blockers to progress
• Facilitate key project review meetings and discussions
• Role model accepted practice on utilisation of the project portfolio management (PPM) system
• Lead BAU initiatives as required alongside assigned project(s).

Skills and Knowledge

• Demonstrated capability leading complex and concurrent projects via adaptive project management approaches
• Excellent stakeholder relationship building, support and advice experience
• Proven experience of managing IT and business projects in a fast-paced environment
• Experience at leading complex and concurrent projects that enables hybrid and cross-functional delivery teams to succeed across a range of technologies and business areas
• Independent and effective resolve, communicate, and deliver innovative solutions
• Familiarity with the effective use of tools to optimize IT delivery team performance such as PPM software, issues & project management software (eg. Jira, Confluence, MS DevOps, MS Project)

Benefits

As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to:

• Flexible working arrangements to help you balance work and home life.
• Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications.
• Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.
• An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, discounted gym membership, and confidential counselling.
• Discounts on travel, hotels, hire cars, electronic and vehicle packages through our various partners.
• Working in a vibrant and collegiate culture where you are a person, and your contribution is valued.

About us

Our purpose is to create solutions designed to help our businesses and network achieve better outcomes for their clients and the communities we serve from our people, processes and culture.

We are committed to providing a workplace where people feel they can bring their whole self to work. We aim to create a diverse work environment in which everyone is treated fairly and with respect and where everyone feels responsible for the reputation and performance of Steadfast.

We are strong supporters of Aboriginal and Torres Strait Islander peoples, businesses and communities through our Reconciliation Action Plan. We are also passionate about the environment, diversity, equity and inclusion, and love to give back to charities through the Steadfast Foundation.

We are proud of our Family Friendly Accreditation as well as and our Work180 Endorsement. We are major sponsors of Women in Insurance, Young Insurance Professionals, Head over Heels, the Dive In festival and are active members of Champions of Change.

To apply

We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email talent@steadfast.com.au  

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.